Privacy Policy — Trifon wholesale

Draft. To be reviewed by Trifon's CA or lawyer (including for the Digital Personal Data Protection Act, 2023) before the site goes live.

What we collect

When you register: your name, mobile number, email, business name, GST number, city and delivery addresses. When you use the portal: your orders, invoices, payments, custom design requests and the files you upload.

Why we collect it

To verify that you are a registered business (KYC).
To process, deliver and invoice your orders, and keep your ledger.
To send order updates — on WhatsApp only if you agree to it.
To send trade updates, only if you sign up for them.

Who we share it with

Only with those who help us deliver your order — logistics partners, certification labs, our accountants — and with government bodies where the law requires it (for example GST filings). We do not sell your data.

How long we keep it

For as long as your account is open, and afterwards for as long as tax and accounting law requires.

Your choices

You can ask us to correct or delete your details, or stop WhatsApp and email updates, at any time by writing to .

Delete your Trifon account

This covers your Trifon trade account on this website and in the app "Trifon: Jewellery Trade" by Trifon Jewels LLP. There are two ways to ask:

In the app: Account → Delete my account.
By email: write to [email protected] from the email address you registered with, with "Delete my account" in the subject.

In the app it happens straight away. By email, we do it within 7 days and confirm by email. We delete your login, your contact details, saved delivery addresses, wishlist and cart, and the addresses we use to send alerts to your phones. We keep your quotations, orders and invoices, and the files attached to them, only for as long as tax and accounting law requires, and then delete them.